After Hours Urgent Repairs

Office hours are Monday to Friday 9.30am to 5.30pm. Anytime outside these hours, (weekends and public holidays) would be considered after hours.

If you have one of the below urgent situations on your hands, a trades list is provided for you to contact direct. These trades will troubleshoot solutions with you prior to attending the property. If your repair is not included in the below list of extremely urgent items, then it can wait to the next business day to contact your Property Manager. Should you persist in calling a tradesperson out to a repair that is not considered extremely urgent you could be potentially liable for the cost of the call out and the repair as itemized for each separate trade:

Under the Residential Tenancies Act 1997, urgent repairs in a rental property are:

  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase.

FOR ALL CASES OF EMERGENCY, WHETHER FIRE, POLICE OR AMBULANCE

PLEASE DIAL 000

NORTH & WEST

PLUMBERS

BEACHSIDE PLUMBING 03 9512 0007

PLUMBSMART 0413 162 226

ELECTRICIANS

MERCIECA ELECTRICAL 0422 750 313

LOCKSMITHS

GUARDIAN LOCKSMITHS 0409 558 841

GLAZIERS (GLASS REPAIRERS)

O’BRIENS GLASS 13 16 16 (your credit card required initially)

SOUTH/SOUTH EAST

PLUMBERS

BEACHSIDE PLUMBING 03 9512 0007

MCLEOD’S PLUMBING 03 9523 6602/0438 559 353

PLUMBSMART 0413 162 226

ELECTRICIANS

AUBURN ELECTRICS 03 9421 2565/0419341 052

Monday to Friday – call up until 10pm

Saturday and Sunday hours 8.00am to 10.00pm

LOCKSMITHS

GUARDIAN LOCKSMITHS 0409 558 841

GLAZIERS (GLASS REPAIRERS)

O’BRIENS GLASS 13 16 16 (your credit card required initially)